Quality is one of those words. You know what it means at face value, and unless you enjoy torturing yourself about the definition of words (like me) that’s all that matters. You know it when you see it and you move on, going back to your Sudoku puzzle (or whatever). In the University system, and …
You walk to the shop with a bad headache, but you’ve decided that you want to be your best self for Mrs McKenzie, the long-term owner of the general goods business opposite your house. You don’t want to trouble her with your complaints because she’s just recovering from the loss of her favourite pet gerbil …
